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GDPR

INFORMATION NOTE AS PER THE LAW NR. 6698 ON PROTECTŢON OF PERSONAL DATA

SAF – TUR TURŢZM TŢCARET .Ů. / SAPHIR HOTELS (SAPHIR HOTEL & VILLA and SAPHIR RESORT & SPA (Herein after referred to HOTEL.) respect and protect our clients right of privacy.  Therefore, we would like to inform you and explain the activities related to about your rights regarding the use and protection of your personal data under the Personal Data Protection Act No. 6698(referred to as PDPA).

  • DATA SUPERVISOR

SAF – TUR TURŢZM TŢCARET A.Ů. / SAPHIR HOTELS  ( Herein after referred to HOTEL.), we report to you that we have processed your personal data as a data controller under the Personal Data Protection Act No. 6698 and the relevant other legislation.

 

  • PERSONAL DATA PROCESSED

Personal data categories and descriptions to be processed within the scope of the purposes and legal reasons specified in the Disclosure Text under this Personal Data Protection Act No. 6698 are as follows:

 

Credentials                  : First name, birthplace and date, nationality, T.C Id number, accompanying guest name-surname, birthplace and date

Contact Information    : Mobile Phone Number, E mail, Home Address

Financial Information : Bank Accounts

Sensitive Personal Data           : Photo, Health status and drug use information

Other                           : Room number, Vehicle plate information, Smoking information, Allergen Status Information

  • FOR WHAT PERSONAL DATA WILL BE PROCESSED

Your personal data:

  • Conducting processes related to accommodation service
  • Saving the HOTEL to online software systems used to carry out sales and marketing policies
  • To benefit you from the products and services offered by the HOTEL, the necessary works will be carried out by our business units
  • Ensuring measurement and increasing customer satisfaction
  • Collection and evaluation of complaints and suggestions regarding hotel related products and services,
  • Recommending the products and services offered by the HOTEL to you; planning and/or execution of market research activities for the sales and marketing of products and services,
  • Ensuring the legal, technical and commercial business security of those involved in the business relationship,
  • conducting legal affairs,
  • Execution of finance and/or accounting,

For the purposes of the PDPA,"a) clearly envisaged in the Laws specified in Article 5 (2),"c) The processing of personal data belonging to the parties of the contract is necessary, provided that it is directly related to the establishment or performance of a contract", "ç) Data "e) the establishment of a right shall be processed within legal reasons for the necessity of processing data for the establishment, use or protection of a right.

Your personal data will be processed with your explicit consent in accordance with the legal reasons set out in the PDPA and the Electronic Commerce Act in order to inform you about the campaigns and innovations for HOTEL Services.

Your special qualified personal data, in accordance with the legal reason set out in Article 6 (2) of the PDPA for the purpose of authenticating the person to be provided and providing the spa massage service and skin care services in a healthy manner. will be processed with the explicit consent of the guest.

  • WHO AND FOR WHAT PURPOSE THE PROCESSED PERSONAL DATA CAN BE TRANSFERRED?

Your personal data will be transferred without the consent of the person concerned in accordance with Article 8 (2) (a) of the PDPA for the following purposes:

  • It will be shared with the General Directorate of Police in order to fulfill our legal obligations arising from the relevant legislation.
  • In order to carry out financial and/or accounting works within the scope of the collection of fees relating to products and services, it may be shared with notary, enforcement agencies and/or courts if necessary.
  • In order to fulfill legal obligations in accordance with the relevant legislation, it may be shared with the relevant public institutions and institutions if necessary or requested.
  • It will be shared with the contracted cargo company for the delivery of items left and forgotten in the hotel.
  • In order to keep legal processes, it can be shared as necessary with our lawyers within the framework of the obligation to keep secrets.
  • METHOD AND LEGAL REASON FOR COLLECTING PERSONAL DATA

Your personal data is obtained in oral, written or electronic media by automated or non-automatic methods, based on the legal reasons set out in Article 5 (2) and 6 (2) of the PDPA in order to perform the purposes set out in paragraph (c) of this text Is:

  • Filling out forms by the contact person, sending an e-mail message, contacting by phone call, visiting the website and contacting them through social media platforms.
  • Online sales platforms, tourism agencies, organization companies, business cards sharing during fair or seminar visits, transmission through solution partner institutions or organizations.
  • RIGHTS UNDER THE ARTICLE 11 OF PDPA

Under article 11 of the PDPA, you have rights as data holders, and you have your claims regarding these rights by filling in all the information specified in the application form in accordance with the Communiqué on the procedures and principles of application to the Data Controller,

  • Saphir Hotel Konaklř Mah. Ahmet Salih Saf  Sokak 2 / D No: 2 07400 Alanya /Antalya " at our company by coming personally,
  • Via our registered e-mail (KEP) address ( saf-tur@hs01.kep.tr )
  • In order to identify you and not to inform the wrong people, in writing through the notary or by registered letter with a refund,
  • Secure electronic signature, mobile signature or (if any) by sending an e-mail to our Company hotel@saphirhotels.com.tr / muhasebe1@saphirhotels.com.tr by using the e-mail address that is registered in our systems or other methods determined by the Board in the future.

 

  • PRESERVATION PERIOD OF PERSONAL DATA

The HOTEL deletes, destroys, destroys or anonymizes personal data in its ignorance by the removal of personal data processing purposes and the mandatory retention periods set out under the Law and other applicable legislation.

  • AMENDMENTS AND UPDATES

This disclosure text is prepared under the Personal Data Protection Act No. 6698 and the relevant other legislation. In accordance with the relevant legal legislation and/or changes to the personal data processing purposes and policies of the HOTEL, necessary changes can be made to the lighting text in question

The most up to date of the Information Note will be available at www.saphirhotels.com.tr.

ANNEX - MESSAGE PERMISSION

My personal data consisting of the identity and contact information I have sent to the hotel as specified in the Personal Data Protection Illumination Text for the purpose of conveying promotions, campaigns, discounts, special advantages, special days and holidays, celebrations, events, announcements, surveys, openings and invitations related to hotel services. I allow communication as I mentioned the transaction.

 

I agree to send SMS.

I agree to send e-mails.

Name and surname :

Date :

Signature :

"I Want to Get Information About Your Hotel Services and Campaigns"

I have read the Clarification Text for the Protection of Personal Data.

I consent to the sending of electronic commercial messages (SMS and / or E-mail) within the scope of the Clarification Text.

 

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